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Connected Claims Europe Forum (London)

October 29, 2018 @ 8:00 am - October 30, 2018 @ 5:00 pm

Join 250+ of the most senior claims leaders and insurance innovators at the biggest claims conference in Europe!

Connected Claims EU is the most influential claims conference in 2018. This unmissable opportunity will connect you with influencers, insurance leaders and innovative technologies, providing you the tools and the practical insights to deliver the future of insurance claims!

A two-day agenda designed to provide practical advice on maximising the success of your claims function: 

  • Connect and Digitise Your Supply Chain for an Effortless Customer Experience: Enable greater data sharing amongst different parts of your business to gain speed, reduce costs and the need for different customer touch-points, delivering more transparent and customer-centric claims
  • Use Data Insights to Deliver More with Less: From advanced analytics to effective data management and storage, listen to the practical cases of how insurers are using their data to redesign claims, drive costs down, remove duplication and achieve greater accuracy at each stage
  • Exceed the High Expectations of the Digitally Empowered Customer: Deliver hyper-personalisation, incorporate dynamic customer communication and enable multiconnected engagement across digital and traditional channels, utilising automation and robotics to increase claims resolution
  • Drive Efficiency to Positively Impact your Bottom Line: Design strategies and implement technology that accelerate claims processing, reducing human error and executing straight through processing of a claim
  • Ensure Your Team Has the Right Profile and Skills for The Claims Handlers of Tomorrow: Get your workforce buy-in by building human-automation combinations that are more efficient, effective and impactful


We will be hearing from the real agents of change that are driving claims strategy forwards:

  • Mario Ricco, Global Head of Claims, Generali
  • Alessandro Paoli, Global Head of Claims Strategy Development & Delivery, Zurich
  • Andrea Lorenzoni, Global Chief Claims Officer of Commercial Insurance, Zurich
  • Martin Ashfield, UK Claims Technical DirectorAXA
  • Simon Gallimore, Director of Casualty Claims, UK, AIG
  • Andrew Morrish, UK Claims DirectorAviva
  • Thomas Schreiner, Head of Claims Data, Systems and Analytics, Munich Re
  • John Pyall, Head of MGA Cockpit, Munich Re
  • Jan-Erik Fredriksson, Nordic Head of Process Development, Strategy, & ClaimsIf Insurance
  • Scott Jacobs, Head of Claims Operations Excellence, QBE
  • Peter Smith, Global Head of Regulations, TISA
  • William Quibell, Head of Major Loss and Supplier Management, Legal & General
  • Ian Davies, Head of Protection, UK & Ireland Life, Munich Re UK Life Branch


More information:

Connected Claims Europe Forum (London)


October 29, 2018 @ 8:00 am
October 30, 2018 @ 5:00 pm
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